Service

MITA is with you before, after and during installation

There is no technical solution without customer service and cooling technologies are no exception: this is why MITA Service will always be at your side.

Technical Specialists from MITA Cooling Technologies

Maintenance Technicians

Ordinary, extraordinary or predictive maintenance is not a problem anymore: nor in evaporative cooling towers nor in adiabatic coolers. Just rely on an advisor reminding you of the deadlines and taking care of your plant’s efficiency and safety.

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Inspection Visits to the Cooler

MITA Service team can always be contacted for inspections once the plant has started up. You can count on an immediate operative diagnosis thanks to easy access to the internal parts of the unit.

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Assistance for Cooling Technologies
Remote Cooler Management with MITA IoT

Remote Management Service

Your cooler already has its own remote management platform installed: the next step is to commit MITA Service team to run it. You will always be aware of the performances of your equipment, scheduling ordinary and extraordinary maintenance in advance.

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Spare Parts

It is important to keep the cooler at maximum efficiency to save energy and management time. MITA offers wide spare part sets for cooling towers and for other industrial coolers.

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MITA Service at a Glance

  • Assistance during handling and installation: support by qualified technicians for operations such as handling and/or positioning of the machine.
  • Start-up assistance: qualified technicians for possible assistance with all the start-up operations to ensure perfect functioning and check the main parameters (absorption and pressures of the circuit).
  • Cleaning and sanitisation of the machine.
  • Extended warranty: for parts not subject to normal wear, there will be an extension of 24 months from the standard warranty end date.
  • Original spare-parts, set for the first 5 years of operation: at an attractive price, always with the certainty of immediate availability.
  • Scheduled maintenance: checks completed in due time, to ensure the efficient cooling, perfect functionality and maximum productivity of your plant, especially on the hottest days.
  • Courses and technical training: staff training courses to learn how to properly service and operate the machine.

Tools to help you choose

Cooling Advisors

First goal: ask the right questions to the customer and involve him selecting the best cooler. We have been doing this since 1960.

Preliminary plant evaluation

The visit to the plant is a fundamental moment to find the right information on your needs, together with your technicians and the engineering firms involved.

Tailor-made design

Complete range of coolers and chillers, dozens of variants for each type, solutions for each application and important customizations: MITA's design is truly tailor-made.